The Straub Brewery Online Store will accept your return of unworn, unwashed merchandise by mail within 30 days of the purchase for the price paid per cost of item(s). Shipping costs are excluded from being refunded. Shipping costs are only refunded when an item is damaged or item sent is incorrect.
All returns must include your email receipt or packing slip to be processed.
Returns must show no signs of wear or use.
Merchandise listed as “final sale” are final and are not eligible to be returned.
Direct exchanges are not available for online sales.
Refunds will be processed and applied to your credit card within 7 business days and may take 2-10 business business days to post to your account.
How to return by mail
- Notify the Straub Brewery Online Store of your return by emailing straubonlinegift@gmail.com
- Enclose email receipt and merchandise into a package.
- Take package to carrier of choice and select preferred method of shipment
Send Returns to:
Straub Visitor Center & Tap Room
Attn: Online Store Returns
444 Brusselles St
St. Marys Pa 15857
Return policy is subject to change.